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We have identified an issue related to the recent changes made to the Virginia CCC Plus portal and are working in fixing it on 1/1/2019. We anticipate the system will be back up no later than 1/2/2019. Please refrain from contacting customer service via phone (1 833-549-5672) or email ( on 1/1/2019, while we resolve this issue. This will not have any impact on attendant pay. Thank you for your understanding and patience while we work to resolve this.

Founded in 1999, Public Partnerships, LLC (PPL) is an industry leader in financial management services for consumer direction, serving consumers throughout the US. PPL is committed to helping people exercise choice and control for their long term services and supports.

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